How can we help?

On the Download page, enter your email address and click Download. Then double-click the file, then follow the steps until "Finish". No admin rights are needed.

It is required to download the software so that we can write to you about your trial and your license (end of trial, important update). It is never sold. News and offers are only sent if you ticked the box for them.

For security, it is valid for one hour. Go back to the Download page and enter your address again: a new link is created.

Click "More info", then "Run anyway". This message appears for new software while Windows gets to know it.

Choose the language on the welcome screen at first launch, or later in Settings › Language (Français or English).

Windows 10 or 11, an Internet connection for prices, and Microsoft Edge (already on Windows) or Google Chrome.

The software lets you know when a new version is available. One click is enough: the new version installs and your data stays intact.

Windows Settings › Apps › Felinsight › Uninstall. Your data is not deleted unless you delete its folder yourself.

It is emailed to you right after purchase. You can also find it in your customer portal, through the link in that email.

In the software, open Settings › License, paste the key and confirm. An Internet connection is needed for activation.

Two at a time. To move to a third PC, first remove the license from one of them in Settings › License › Remove from this PC.

You can view your portfolio offline. The license stays valid for 7 days without a connection; prices, however, need the Internet.

Cancel in one click from your customer portal. Within 14 days of purchase, write to us for a full refund, no questions asked.

It is emailed with every payment and remains available for download in your customer portal.

Only on your computer, in your Windows user folder (Settings › About › Open). We have no access to it.

A copy is made automatically every day, and the last 30 are kept. You can also export all your data to a file (Settings › Backup › Export), or receive a copy in your OneDrive or Dropbox.

Export your data on the old PC, install the software on the new one, then Settings › Backup › Restore. Remember to remove the license from the old PC.

Yes: Settings › Privacy lets you require a passcode at startup and blur amounts (Alt + M shortcut).

Click "+ Buy" at the top of the screen, search for the security, then enter the date, quantity, price and fees.

Portfolio page › Import. Choose your broker (Interactive Brokers, DEGIRO, Saxo, Swissquote, Trade Republic, Trading 212, BoursoBank, Fortuneo, Bourse Direct, Portfolio Performance or other): the software explains where to find the export, then you check the column mapping.

Yes: create as many portfolios as you need and switch between them from the left menu. An "All" view shows the combined total.

For French residents, the Taxes tab prepares the amounts to report on the French tax return, in euros at each date's exchange rate. It is a guide only: your broker's annual tax statement prevails. For other countries, the realized gains and dividends pages and the Excel export give you the figures you need.

A single page to follow artificial intelligence on the stock market: at a glance, what is happening today, AI-related robotics and biotech, money spent and borrowed, what's coming, and arguments on both sides. "Dig deeper" buttons open the detailed pages.

Every figure shows its source and date: click the small "i" to see it. A block without reliable data is not displayed.

It is read from filings with the US Securities and Exchange Commission (SEC), which requires a contact email address. Enter it once in Analysis › Super investors.

No. The page explains and measures; it never tells you what to buy or sell.

US stocks, currencies and crypto are tracked live, including pre-market and after-hours. For most other exchanges, such as Paris or Frankfurt, prices are delayed by about 15 minutes. The time of the last price is always shown.

The indicator at the top of the screen turns red and the last known prices stay on screen, marked with a sign. The software retries on its own, switches to a backup source if needed and lets you know when everything is back to normal.

Yes: News page, "Sources" button. Tick or untick sources and add up to ten RSS feeds of your choice.

No. It is a tracking and information tool. Estimates such as fair value are automatic calculations, for information only.